Get in Touch

Have questions about Tesler? Our support team is here to help 24 hours a day, 7 days a week. We typically respond within minutes.

We're Here to Help

Whether you have a question about features, need help with your account, or want to understand how our AI trading system works—our team is ready to assist. Choose the contact method that works best for you.

Email Support

For detailed inquiries or documentation

support@teslertrading.ca

Live Chat

Instant answers from our support team

Start a conversation →

Help Center

Browse guides, tutorials, and FAQs

Visit Help Center →

Français

Support disponible en français

Contactez-nous →

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Support Availability

Our dedicated team works around the clock to ensure you always have access to help when you need it.

Live Chat

Available Now

24 hours a day, 7 days a week. Average response time: under 2 minutes.

Email Support

Available Now

Responses within 2-4 hours for most inquiries. Complex issues may take up to 24 hours.

Phone Callback

Available Now

Request a callback and our team will reach out at your preferred time.

Common Questions

Quick answers to questions we hear most often. For more detailed help, check our full FAQ section.

How do I reset my password?

Click "Forgot Password" on the login page and follow the instructions sent to your email. If you don't receive an email within 5 minutes, check your spam folder or contact support.

How long do withdrawals take?

Withdrawal requests are typically processed within 24 hours. The funds then take 1-5 business days to appear in your account depending on your bank.

Is my money safe with Tesler?

Yes. We partner with regulated brokers who maintain segregated accounts for client funds. Your money is kept separate from operational funds and protected by industry-standard security measures.

Can I use Tesler in French?

Absolutely! Tesler is fully available in both English and French. You can switch languages in your account settings, and our support team includes French-speaking representatives.